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Frequently asked questions

Frequently asked questions

Professional Help, Advice & Assistance with Insurance Claims

Q. Why can’t l deal with this myself and save on your fee?

A. For many reasons

  • Are you sure you have properly interpreted your policy wording to obtain the best possible settlement?
  • Do you have the time and inclination to deal with insurance companies and their representatives?
  • Can you quantify the claim to your best advantage?
  • Are you objective and confident enough to negotiate and argue with the insurer or their loss adjuster?

Q. How much do you charge?

A. It depends on the type of claim and its complexity

  • The fee is agreed at the outset. This fee in the vast majority of cases is more than outweighed by the additional settlement obtained, let alone the saving to your time and efforts. The invoice is only submitted when every aspect of the claim is concluded.

Q. Are you able to call on reliable building contractors?

A. Yes

  • We have a number of companies that we have worked with over the years all of whom are tried and tested. For the larger or more complex cases we also have chartered surveyors and consulting engineers ready to assist.

Q. When is the best time to get CMLA involved?

A. As soon as possible after the incident.

  • That way we can foresee potential problems. However if you have started along the claim road without professional assistance we should still be able to help.

Q. Can we phone for advice?

A. Yes

  • You can certainly call for an initial no obligation discussion.
    Office: 020 8343 7259
    Mobile: 07813 832 469
    (24 hours)

Claims Management Loss Assessors Ltd

Address: 17 Langton Avenue, London N20 9DD


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